Terms & Conditions

Welcome to WONGKRATON's DENIM STORE website and online shop (the “WONGKRATON Website”)!

Welcome to WONGKRATON DENIM STORE! By using our website and online services (the “Site”), you agree to follow certain rules outlined in this agreement (the “Agreement”). This Agreement covers everything from browsing the site to using our services and products. If you access or use the Site, it means you accept and agree to all the terms and conditions in this Agreement. Please take a moment to read it carefully. If you don't agree with these terms, it's best not to use the Site.

Keep in mind that WONGKRATON Online can make changes to the Site and the Agreement anytime without telling you in advance.

Use of the Site:
To use our website, WONGKRATON DENIM STORE, you need to be at least 18 years old. If you're between 13 and 17, you can still use the site under the supervision of a parent or guardian. We give you permission to access and use the site for personal shopping, but not for any commercial or third-party use, unless we say otherwise. If you break any rules in this agreement, we can immediately stop your permission to use the site. Don't copy, sell, or misuse our site, and we may refuse service or cancel orders if we think someone is not following the rules or doing something harmful.

Content Upload and Reviews:
When using our website, WONGKRATON DENIM STORE, don't share or publish anything that doesn't belong to you, like someone else's copyrights, trademarks, or secrets. Also, make sure the information you provide is accurate and true. We might give you a password for specific parts of the site, and you're responsible for who uses it. Keep your password safe and only let people you trust access the site with it.

Limits on Purchases:
To make your shopping experience better, WONGKRATON DENIM STORE may set limits on how much you can buy, and we don't allow buying large amounts for commercial purposes. We can decide to limit, cancel, or stop orders that we think go against this rule.

Reviews and Comments:
Anything you share on WONGKRATON DENIM STORE's website, like ideas, reviews, or comments, isn't private or owned by you alone. We can use, share, and do various things with what you share, like showing it on the site or making new things from it. If you post comments or reviews, we can also use the name you provide along with it.

Uploading Content:
When you upload stuff on WONGKRATON DENIM STORE's website, you're giving us and our partners permission to use it forever without having to ask you again. This means we can copy, show, and share what you upload, but we won't sell it. You're in charge of what you upload.

Security Rules:
Violations of system or network security are prohibited. WONGKRATON Online may investigate violations and cooperate with law enforcement authorities. You are prohibited from attempting to probe, scan, or test the vulnerability of a system or network, or interfere with the operation of the Site.

Sanctioned Countries:
By visiting and using the Site, you acknowledge that you are not a national of or resident within any countries subject to trade embargo under applicable laws.

Product and Pricing Information:
WONGKRATON Online strives to provide accurate product and pricing information, but errors may occur. WONGKRATON Online is not responsible for typographical errors and may cancel orders placed with incorrect pricing or product information.

Order Acceptance:
WONGKRATON Online reserves the right to refuse or cancel any order for any reason. Your order may be cancelled due to limitations on quantities, inaccuracies in product or pricing information, or other identified problems.

Returns and Exchanges:
Returns and exchanges must follow the instructions on the Return & Exchanges page. Items must be in their original condition, and the process must be initiated within 14 days of purchase.

Processing Refunds:
Refunds will be processed within 2-3 business days. The method will match the original payment unless otherwise agreed.

Copyright:
All content on the Site belongs exclusively to WONGKRATON or its suppliers and is protected by international copyright laws. The use of any WONGKRATON trademark or service mark without written consent is prohibited.

Customs, Duties, and Taxes:
You are solely responsible for any duties, import taxes, customs charges, and brokerage fees. These are not included in the cost of shipping or handling.

Privacy Policy:
WONGKRATON Online’s use of personally identifiable information is governed by the Privacy Policy.

Termination and Effect of Termination:
WONGKRATON Online may terminate this Agreement at any time without notice. Upon termination, you shall cease all access to and use of the Site.

Disclaimer and Limitation of Liability:
WONGKRATON Online makes no warranties regarding the Site's accuracy or availability. The Site is provided “AS IS.” WONGKRATON Online disclaims all warranties and shall not be liable for any damages.

Indemnity:
You agree to defend, indemnify, and hold WONGKRATON and its affiliates harmless from any claims arising from your use of the Site.

Arbitration:
Disputes shall be submitted to Singapore International Arbitration Centre (“SIAC”) for arbitration conducted in accordance with SIAC's rules.

Governing Law:
The Agreement is governed by the laws of Singapore.

Governing Language:
The governing language of this Agreement is English.

Links:
WONGKRATON Online makes no warranties regarding other websites linked from the Site.

Remedies:
WONGKRATON may seek specific performance or injunctive relief in case of a breach.

This Agreement is subject to change without notice.